Coronavirus (COVID-19) pandemic update
This is an incredibly challenging time for people, families and businesses worldwide. To help provide our customers with the latest updates and more information about how ImportAppliances is responding to the coronavirus (COVID-19) pandemic, we’ve developed the Covid-19 updates page.
To our valued customers,
Firstly, we hope you are safe and well.
ImportAppliances continues to remain open for business and is committed to delivering the newest European kitchen appliances to your home, wherever you live. This is often a challenging task during the coronavirus (COVID-19) pandemic, as manufacturers have closed their factories, countries have closed their borders and our couriers only have a very limited amount of airfreight spaces available.
To make sure we can source your appliances, please feel free to contact us and check product availability. If you're on a tight installation schedule, please let us know, so we can double-check with our courier partners TNT and FedEx if they are able to fly to your destination and meet the required deadline.
We have focused on social distancing for our team in the office and warehouse to keep them as safe and well as possible and minimise risk. We might take a little longer to get your orders to you but we'll keep you posted on any delays. Thank you for your support and patience.
We're sorry for any inconvenience caused, but hope you understand we're doing our very best to source and ship your items.
For updates on our response to the coronavirus (COVID-19) situation and for updated service announcements please visit this page. If you have any questions on product availability, delivery, your order status, please do not hesitate to contact us, as always we love to hear from you.
Take care and stay safe! We’re all in this together.
your ImportAppliances team
ps: If you have any questions or concerns, please contact us, the best way to reach a Customer Service team is via the online chat or email info@ImportAppliances.com
June 2021; Unfortunately, an unstable supply of products is likely to continue throughout 2021. As all our manufacturers announce more delivery delays to be expected.
Due to the Corona pandemic, there is a huge increase in the demand for household appliances worldwide. The pandemic also affects the supply of raw materials, electronics and other materials. This unstable situation intervenes directly in the production process and thus creates unpredictability and delay.
Our manufacturers inform us that as soon as the delivery time is known, they will pass it on to us (ImportAppliances) so that we can inform you and get your order rapidly shipped and delivered.
Once again we thank you for your patience and understanding.